FAQ

To log in to your trading account, visit the official website of your platform. Look for the 'Login' or 'Sign In' button, usually located in the top right corner of the page. Click on it to be redirected to a login page where you’ll need to enter your username or email address and password.

A real trading account involves using actual funds, meaning profits and losses are real and affect your finances. It requires interacting with live market conditions and risks. A demo account, on the other hand, uses virtual money, offering traders a chance to practice without the risk of financial loss, though it doesn’t replicate the emotional pressures of real trading.

The amount of virtual funds in a demo account varies by platform or broker. Typically, brokers provide virtual balances ranging from ,000 to 0,000 or more, for realistic trading practice. However, these funds are for practice only and have no real-world value. You should check your platform to know the exact virtual amount provided.

To deposit funds, log in to your account and navigate to the deposit section. Choose a payment method (e.g., bank transfer, credit card), specify the amount, and confirm the details. Some methods may require additional verification. Processing time may vary, and you'll usually receive a confirmation when the funds are available in your account.

To get your username and password, complete the registration process on the platform's website. You'll be asked to provide personal details and create your login credentials. After registration, use these details to access your account. If you've forgotten them, most platforms offer a 'Forgot Username/Password' option to reset them via your registered email address.

To withdraw funds, log in to your account and find the withdrawal section, usually under account or finance. Choose a withdrawal method, enter the amount, and provide any necessary payment information. Processing time depends on the chosen method and platform policies. You’ll be notified once your funds are transferred. Some platforms may apply withdrawal fees or conditions.

To change your password, log in and go to the account settings or security section. There, you’ll find an option to reset your password. You’ll need to enter your current password and select a new one. Choose a strong, unique password for security. After updating it, ensure your saved login information is updated across your devices. For help, contact customer support.

To close your account, contact the customer support team or account management. They will guide you through the account closure process, which may involve filling out a form or sending a formal request. Before closing, ensure all funds are withdrawn and positions are closed. The process may vary by platform.

An underlying asset is any financial asset, such as commodities, indices, stocks, or currencies, that serves as the basis for an option or contract.

Green indicates a price increase, and red indicates a price decrease.

The time is set to GMT +0 and synchronized with the market time.

You can find detailed information on all assets, including descriptions, expiry times, symbols, and trading hours, on the platform. Visit the Asset Index and Expiry Rates pages, linked at the bottom of the homepage.

No, the platform is web-based, so you can access your account and trade from any device with an internet connection.

Yes, VPN/tor connections are allowed. For optimal performance, however, we recommend a stable and fast internet connection.

You can open an account in BTC, ETH, or LTC. Please note that currency selection cannot be changed after registration.

No, no deposit is required to register, and credit/debit card details are not needed. However, you will need to deposit funds to begin trading.

We take all necessary steps to ensure your security. We use SSL (Secure Sockets Layer) encryption to protect all credit card payments. This system operates automatically, and you will receive an alert if your browser does not support it.

Traders are responsible for any tax obligations in their respective countries. For more details, please refer to our terms and conditions.